It's Your Fault by Emily Cohen
About this video
Do some or all of your clients misbehave? Do you do great work but feel under-appreciated, undervalued and/or or underpaid? Well, perhaps it your own fault! Instead of blaming our clients or accepting the situation as status quo, perhaps we as an industry and as individuals need to rethink how we engage with, and even train and educate, our clients. Emily inspires you to take control of how you manage and communicate with your clients as well as how you position yourself and the industry as whole.