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Nov 02, 2018

UnBoxing the Museum- Better Experiences through Design by Clare Brown

Clare Brown on stage presenting

About this video


Let take the lid off museums to explore how various methods of design thinking can improve audience experiences. Museums are a unique sector of product development (exhibitions) and service design (overall visitor experience). Join Clare as she explores ways in which the methods of human-centred design, agile development and service design are being used to improve how museums understand, serve and communicate with audiences.