Nov 02, 2018
UnBoxing the Museum: Better Experiences through Design
Clare Brown
About this video
Description
Let take the lid off museums to explore how various methods of design thinking can improve audience experiences. Museums are a unique sector of product development (exhibitions) and service design (overall visitor experience). Join Clare as she explores ways in which the methods of human-centred design, agile development and service design are being used to improve how museums understand, serve and communicate with audiences.
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Clare Brown